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Presence Verification. Automated Action. Real ROI.

We eliminate the operational blind spot of arrival. Our platform uses Secure, Auto-Connecting Wi-Fi to verify identity and location, immediately triggering precise actions across your existing tech stack.

1. Frictionless Access

Replace public Wi-Fi frustration with enterprise-grade, personalized access.

2. System Orchestration

Inject real-time presence data into your existing PMS, POS, and EHR systems.

3. Contextual Revenue

Drive specific, hyper-localized service and sales conversions the moment a person arrives.

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The Process: Identity-Driven System Activation

Step 1: Secure Auto-Provisioning

Secure Wi-Fi as the Digital Key: We deploy unique, device-specific credentials (DPSK/802.1X Certificate) before arrival. The user’s device auto-connects the moment they enter the venue—no splash pages, no manual login. This is the verified digital check-in.

Step 2: Identity & Integration

Real-Time Data Injection: The secure connection instantly maps the device to its Role (Staff, Guest, Patient) and uses secure APIs to cross-reference their profile in your Existing Systems (e.g., pulling their loyalty tier from your CRM).

Step 3: Hyper-Contextual Command

Prescient Action: The system combines Identity, Location, and Profile Data to trigger the next necessary action—unlocking access, notifying staff, or initiating a targeted service offer.

We are not a replacement. We are an intelligent orchestration layer designed to maximize the utility and ROI of your existing technology investment. We simply make your current systems prescient.

The Intelligence That Unifies Your Venue

While others sell simple connectivity or siloed analytics, Flow Networks transforms your WiFi into the central AI Gateway. We deliver a strategic advantage rooted in three core pillars:

Unified Data Fabric

We break down data silos. By linking secure Wi-Fi identity with your POS, CRM, and Management Systems, we create a single, holistic view of customer behavior, inventory, and staff operations.

Actionable, Predictive Intelligence

Our Venue Intelligence Engine uses machine learning to do more than report on the past. It predicts peak flow, staffing needs, and high-value conversion moments, then recommends the optimal action to take right now.

Hyper-Personalized Orchestration

Go beyond basic segmentation. Our AI delivers the right message, service, or offer—in the moment of arrival—based on the user's role, loyalty status, and real-time location.

Stop Managing Connections. Start Orchestrating Revenue and Experience.

Ready to transform your physical space into an intelligent, revenue-driving entity? Secure your foundation with Flow Networks.

Book a 15-Minute Strategy Call Download the Integration Spec Sheet

Intelligent Venue WiFi Infrastructure: Secure, Scalable, and Powered for AI.

We leverage Purple.ai’s world-class, hardware-agnostic Guest WiFi platform—trusted by global brands—as the secure, compliant foundation for our entire AI Gateway vision. Flow Networks provides the expert integration and operational intelligence to turn connectivity into actionable data.

Core WiFi Plans (Intelligent Guest WiFi)

Connect

The Foundational Gateway (Free Forever)

Low-Risk Entry: A permanent free tier. Compliance-First: Secure, reliable guest access. Branded Touchpoint: Custom-branded splash pages and basic analytics. Includes 1-month trial of the 'Capture' plan.

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Capture

The Data-Driven Engine

First-Party Data Asset: Compliant capture of verified customer data. Integration Power: Syncs data with over 400 CRM platforms. Verified Access: Includes Verify and Secure Pass features.

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Recommended

Engage

The Personalization Accelerator

Curated Customer Journey: Everything in Capture, plus Logic Flow for hyper-personalized communications. Active Engagement: Location-based offers. Deep Customization: API integration.

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Enterprise

The Fully Managed Solution

Total Security: Everything in Engage, plus Shield (Content Filtering) and Friendly WiFi Certification. Premium Feedback: Includes Surveys. Zero-Touch Operations: "Done-for-you" solution.

Consultation Required

SMB

Plug & Play Intelligence

Hardware Included: Bundled with a high-performance WiFi Access Point (AP). Instant Data: Includes the powerful Capture Plan to immediately start building your customer database.

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Add-On Licenses

Add-On Problem Solved Flow Networks' Expert Description
Shield (Content Filtering) Brand Risk & Legal Duty of Care Peace of Mind: Protect your brand and your customers with robust, professional-grade web filtering. Shield uses DNS-level safety to block inappropriate, harmful, and illegal content, ensuring a safe, family-friendly online environment.
Surveys (Customer Feedback) Delayed, Low-Quality Feedback Listen at Scale: Capture real-time, in-the-moment feedback with extremely high response rates. Deploy targeted surveys immediately after a service interaction (e.g., leaving a restaurant or checking out of a hotel) to drive service improvement with actionable data.
Paid WiFi (Monetization) Connectivity as a Cost Center New Revenue Stream: Turn your network into a direct profit center. Venues like hotels, airports, and conference centers can offer tiered access (e.g., Free Basic vs. Paid Premium High-Speed) to generate direct income from essential connectivity.
SecurePass Friction for Returning Visitors Seamless Re-Connection: A game-changer for loyalty. SecurePass uses app-based authentication (Passpoint) to automatically and securely connect returning visitors without a login, password, or captive portal. This is critical for real-time presence detection and hyper-personalization.

Orchestration in Action: Industry Use Cases

Modern hotel lobby

Hotels & Hospitality

The AI Concierge That Maximizes Revenue and Loyalty.

We don't replace your PMS or POS—we make them prescient. Flow Networks uses verified guest presence to activate your existing systems, driving upsells and elevating the guest experience automatically.

User Journey: Instant, Targeted Upsell

  • The Guest: Ms. Jones (Tier 3 Loyalty Member) arrives.
  • The Connection: Her device auto-connects. Our platform verifies her presence and loyalty status from Your PMS/CRM.
  • The Action: The AI pushes a notification *through Your Hotel App*: *"Welcome, Ms. Jones. As a Tier 3 member, your favourite window table has been held at The Grill. Confirm in 10 minutes?"*
  • The Benefit: Drives immediate, high-margin F&B revenue by leveraging existing loyalty data.
Interior of a modern shopping mall

Retail Stores & Shopping Malls

From Foot Traffic to Verified Shopper. Real-time Conversion.

We link anonymous foot traffic to verified customer identity, enabling hyper-localized retail conversions and real-time operational optimization.

User Journey: Hyper-Localized Conversion

  • The Shopper: Sarah connects to the free mall Wi-Fi and is recognized as a returning visitor.
  • The Connection: As she walks past a competing retailer, our system uses location proximity to trigger an engagement.
  • The Action: An alert appears: *"Welcome back, Sarah. Unlock a 15% discount for a limited-edition sneaker at the Adidas store, 50m from your current location."*
  • The Benefit: Revenue and Efficiency Orchestration. The manager sees a 22% lift in footfall to the targeted store, and staff are simultaneously re-allocated to high-traffic zones.
University campus quad

College & University Campuses

Frictionless Logistics. Focused Learning. Secure System Access.

We turn the campus network into an identity-based logistics assistant, streamlining staff operations and delivering contextual guidance to students by integrating with the core SIS/LMS.

User Journey: Seamless Staff Operations

  • The Staff: Mr. Davies (Teacher) auto-connects to the secure staff Wi-Fi.
  • The Connection: Wi-Fi presence verifies his role and pulls his daily schedule from the SIS/LMS.
  • The Action: The AI pushes a critical update: *"Good Morning, Mr. Davies. Your Grade 11 class has moved to Auditorium B. Actionable Item: 5 parent-teacher notes are pending."*
  • The Benefit: Eliminates logistical friction, improves staff productivity, and ensures immediate access to mission-critical systems.
Clean, modern hospital hallway

Hospitals & Clinics

Secure Patient Flow. Real-time Staff Workflow.

We enhance patient experience with automated wayfinding and use secure, identity-based Wi-Fi to streamline staff workflows, ensuring immediate access to critical data while maintaining compliance.

User Journey: Patient Wayfinding & Notification

  • The Patient: Mr. Davis connects to the secure Guest Wi-Fi in the lobby.
  • The Connection: The system maps his device to his scheduled appointment in the EHR/HIS.
  • The Action: A notification is pushed: *"Welcome, Mr. Davis. Your 10:00 AM consultation is in Clinic 3A. Here is the step-by-step route map. Your nurse has been notified."*
  • The Benefit: Reduces administrative friction and wait-time anxiety for the patient and improves patient flow management for staff.

Strategic Partnership Messaging

Purple.ai Logo

Purple.ai

The Engine: World-class, compliant, hardware-agnostic platform.

"Our Intelligent WiFi Infrastructure, powered by Purple.ai's world-class platform..."

Friendly WiFi Logo

Friendly WiFi

Exclusive Trust Mark: The only fully certified solution in SA.

"Protect your brand. As the exclusive Approved Partner for Friendly WiFi in South Africa, we bundle this essential certification free of charge with our Shield Add-On."

CNN Logo

CNN TAP/HPP

Intelligent Delivery Layer: Content monetization and premium in-venue experience.

"Elevate your guest experience... we seamlessly integrate CNN TAP, delivering premium, device-agnostic news content at the right moment."

Don't Just Connect. Understand. Start for Free Today.

It starts with a conversation. Let our strategists show you the untapped potential within your venue. Start for free today—no credit card, no obligation.